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Privacy Policy

Effective date: October 20, 2026

PermitPulse is operated by KRYO LLC ("PermitPulse," "we," "us," or "our"), based in Tampa Bay, Florida. This Privacy Policy explains what information we collect from our subscribers and website visitors, how we use it, and the choices you have. By using PermitPulse, you agree to the practices described here.

A note about the permit data in our feed

The permit information in our daily feed — permit numbers, permit types, property addresses, cities, filing dates, permit statuses, project values, project descriptions, and parcel IDs — is drawn from building-permit records that Tampa Bay area counties and cities publish as public information. None of it is information we collect from you, and none of it is created by us: we pull those public filings together each day, sort them by trade and territory, and lay them out in a morning email for our subscribers. This policy is about the information you give us as a subscriber or visitor.

1. Information we collect

Information you give us. The trial signup form asks only for your email address. When you become a subscriber, set up your territory, or write to us, we also collect:

  • Your name and business name
  • Your email address
  • Your trade and the territory you select
  • Anything you include in messages you send us, such as support requests

Billing information. Paid subscriptions are processed by Stripe, our payment processor. Your payment card number goes directly to Stripe — we never see or store your full card number. We receive from Stripe only confirmation of payment and limited billing details (such as card type and the last four digits) needed to manage your subscription.

Basic technical information. When you visit our website, our hosting provider automatically records standard server-log information — such as your IP address, browser type, and the pages requested — which we use only to operate and secure the site.

2. What we do not collect — and never sell

  • We do not sell, rent, or trade our subscribers' personal information to third parties for their marketing.
  • Our feed never includes telephone numbers or email addresses for property owners or contractors, and we do not collect, look up, or buy that contact information from anyone.
  • We do not knowingly collect information from children (see "Children's privacy" below).

3. How we use your information

We use the information we collect to:

  • Set up and manage your subscription and your exclusive territory
  • Deliver your daily permit digest and any sample or trial feeds you request
  • Take subscription payments through Stripe
  • Send subscription and service emails — trial reminders, billing notices, receipts, and service updates
  • Answer your questions and help with your subscription
  • Keep the service running well and secure, and enforce our Terms of Service
  • Occasionally tell you about new PermitPulse features or offerings. You can opt out of these messages at any time (see "Your rights and choices")

4. When we share information

We share subscriber information only in these circumstances:

  • Service providers. With the companies that help us run PermitPulse — Stripe for payment processing, and our email-delivery and website-hosting providers — and only the information they need to do their work. Each of these providers handles information under its own privacy policy.
  • Legal requirements. To comply with a court order, subpoena, or other lawful request, or as otherwise required by law.
  • Protecting rights and safety. Where we believe disclosure is necessary to protect our rights, property, or safety, or that of our subscribers or others, including to enforce our Terms of Service.
  • Business transfer. If KRYO LLC sells or transfers the PermitPulse business, subscriber information may be transferred as part of that transaction. We will notify you by email if that happens.

We never share your information for anyone else's marketing.

5. Cookies and tracking

This website currently sets no cookies at all — no tracking, advertising, or analytics cookies. Our separate Cookie Policy explains our cookie practices in detail.

6. Data retention

We keep the information you give us while your trial or subscription is active, and for a limited time afterward where bookkeeping, tax, or legal duties require it, or to settle a dispute. Once we no longer need it, we erase it or strip out the details that identify you.

7. Security

We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS) for our website and checkout, reputable infrastructure and payment providers, and limiting access to subscriber information to those who need it to operate the service. Even with these safeguards, no system is perfectly secure, and we cannot promise complete protection.

8. Your rights and choices

You may ask us at any time to:

  • See the personal information we hold about you
  • Ask us to fix information that is wrong
  • Ask us to delete your personal information
  • Opt out of marketing email — use the unsubscribe link in any marketing message or write to us; your permit feed and billing emails will continue while you are subscribed

To make a request, email us at [email protected]. Depending on your state of residence, laws such as the California Consumer Privacy Act may give you additional rights regarding your personal information; we honor requests as required by applicable law.

9. Children's privacy

PermitPulse is a business service. It is not directed at minors, and no one under 18 should provide information to us. If we learn that we have collected personal information from someone under 18, we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and revise the effective date above. For material changes, we will also notify subscribers by email. If you keep using PermitPulse after an update takes effect, the updated policy applies to you.

11. Contact us

Questions about this policy or our data practices: email [email protected]. PermitPulse is operated by KRYO LLC, Tampa Bay, Florida.